Patient Safety, Quality Improvement Efforts in Michigan to Highlight Upcoming Conference

Sam R. Watson is senior vice president of Patient Safety and Quality at the Michigan Health & Hospital Association and executive director of the MHA Keystone Center for Patient Safety & Quality.


The Michigan Health & Hospital Association Keystone Center for Patient Safety & Quality and the MHA Patient Safety Organization are dedicated to improving patient safety and quality of care for all Michigan residents. Since 2003, the MHA Keystone Center has brought together Michigan hospitals, state and national patient safety experts and evidence-based best practices to improve patient safety and quality and reduce costs by enhancing the quality of care delivered.

Through the MHA Keystone Center, Michigan hospitals have achieved significant, measurable patient safety improvements — saving lives and reducing health care costs. In addition to MHA Keystone Center collaboratives, Michigan hospitals are voluntarily reporting serious adverse events occurring in their facilities to the Patient Safety Organization, an organization developed by the MHA after the passage of federal and state legislation in 2008.

MHA Patient Safety and Quality Symposium

Michigan hospitals’ patient safety and quality goals will be explicitly demonstrated by the upcoming 2011 MHA Patient Safety and Quality Symposium, titled Persistence and Resilience: Keys to Improving Patient Safety and Quality. This year’s conference will focus on nurturing the resilience it takes to lead patient safety and quality in today’s complex environment and is designed for clinical teams across the continuum of care, health care executives and business leaders. The symposium is scheduled for April 20 and 21 at the Detroit Marriott at the Renaissance Center.

This symposium will feature many national and international experts, including:

  • Bryan Sexton, PhD, Duke University School of Medicine, who will discuss nurturing the resilience it takes to lead patient safety and quality in today’s complex health care environment
  • Allan Frankel, MD, Pascal Metrics Inc., who will outline how to use WalkRounds as a leadership tool
  • Marc Edwards, MD, QA to QI Consulting, who will describe a process for engaging physicians and nurses in self-reporting of adverse events and better clinical peer review processes
  • Leonard Marcus, PhD, Harvard School of Public Health, who will demonstrate how using meta-leadership and conflict resolution techniques can resolve complex problems.

The closing session, The Music Paradigm, sponsored by Blue Cross Blue Shield of Michigan, will demonstrate the impact of teamwork and communication skills using a symphony orchestra as a metaphor for a dynamic organization dealing with a period of exceptional change.

An early registration discount is available until March 31.  For more information on the symposium contact Sam R. Watson at the MHA. Questions about registration should be directed to Janice Jones at the MHA.

Editor’s note: Blue Cross Blue Shield of Michigan is a sponsor of the MHA Keystone Center initiatives.

Photo by rosefirerising.



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